I have been asked how does a service business calculate the cost of supply when preparing a sales forecast budget?
Often a service provider, especially one who works from a
home-based office, tells me that they don’t have any variable expenses or cost
of supply. Every product, every service has a cost to supplying that product or
service. It’s just a matter of understanding what those costs are.
Here are a few examples, which is a better way to explain
this.
Take a hairdresser. The costs in providing their service may
be: the shampoo and conditioner used on the customer, washing the towels,
electricity to power dryers etc, commission paid to staff. It’s the costs that
only occur when the service is provided.
A consultant would have their costs, such as additional
petrol used to get to the client, time ($) in preparing a briefing, phone call
costs, intellectual property – yes that is a cost as your knowledge is of
value.
A training contractor may incur such variable costs as:
workbooks, petrol, photocopying, certificates, butcher’s paper, accommodation,
fares and intellectual property.
You can see from these examples that even for a service
related business there are variable costs in doing what you do.
Look at everything you have to do in order to provide your
service to that particular customer in that particular sale (over and above
your normal business running duties), provide a value ($) to it and that
becomes your variable expense.
Hope this helps.
All success.
Colin
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