So, you may ask, as many have, how do I find out who my
Right Customer is?
Simple. Ask them!
Here are some questions you could ask in order to find your
Right Customer.
·
Why do they buy what they do?· Why do they come to you?
· What do they look for in products, services and service?
· How much are they willing to pay for the experience they want or expect?
· Why do people go to your opposition?
· Are these customers you want?
· What do they like/ dislike currently?
· What would make them come to you?
· Are your products/ services what they want?
· What do they expect of your staff?
· Where do they go to find information about suppliers and products/ services?
· What words do they want to hear – that attracts them to a product or service?
· Are their needs currently being met in the market? By Whom?
· What would make their experience better with you?
Of course, once you find out this information it’s just a
matter of asking yourself, “Am I willing to apply this knowledge to my business
in the way the Right Customer wants in order to have the business and lifestyle
I want?”.
If yes, then, as Nike say, “Just do it!”.
If no, ok. It’s your choice. And with all choices comes the
responsibility and outcomes of that choice.
Choose wisely.
All success.
Colin
Do you like this article from Business TODAY!
on Mondays: Ideas for achieving outstanding business success? Feel free to
share it with your friends also. Or, why not join us for other articles on my TODAY! Seminars’ Facebook pages on Leadership, SME Business, Good Health, Public
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